Your appointments are very important to the VF Beauty Spa team. They are reserved especially for you. We understand that sometimes schedule adjustments are necessary. Therefore, we respectfully request at least 24 hour notice for cancellations or rescheduling of appointments.
Please understand that when you forget, cancel, or change your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our wait list miss the opportunity to receive services.
Any appointment missed, late cancelled, or changed without 24 hour notice will result in a charge equal to 50% of the reserved service amount. The appointment may be taken off of a contract/package or charged individually.
It is mutually understood that if a cancellation is due to circumstances beyond any of our control, such as power outage, unfortunate incidence, or weather that requires you or us to have to cancel or be closed during regular business hours, we will reschedule your existing appointment and no discount or charges will apply.
If you are late but provide notice, a grace period of up to 15 minutes is allowed; otherwise, a rescheduling will be necessary, and the 50% fee will be applied.
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